Discounts
OFFICIAL PHOTO ID required!

• CHILDREN: Discount for under 17s
  VIP Skipass under 10 year olds go free, if accompanied by adult
  SILVRETTA Skipass under 8 year olds go free, if accompanied by adult
  
• OAP:
  from 65 years old (OAP's rate)
  from 80 years old (child's rate)
  DISABLED: Discount if 70 % reduction in earning capacity (Child’s rate).
  
  

OFFICIAL PHOTOGRAPHIC ID required!

We only accept digital guest cards for Ischgl/Mathon in our ticket shop. Your guest card number provides access to the discounted VIP SKI PASS.

The digital guest card is issued by your accommodation provider.

Should your accommodation provider not have a digital registration system, you can of course get your VIP SKI PASS using a ‘paper registration form’ at our ski pass ticket offices.

1-14 day SILVRETTA SKI PASS
(Valid at 74 facilities in Ischgl/Samnaun, Galtür, Kappl and See)

1-14 day VIP SKI PASS
(valid at 46 facilities in Ischgl/Samnaun)

The VIP SKI PASS is only available in the online shop with a valid digital guest card. The guest card is issued by your accommodation provider.

Tickets for the tobogganing evening and sun.downer in Ischgl

Tickets for the Top of the Mountain concerts in Ischgl

DISCOUNTS
OFFICIAL PHOTO ID required
Child discount: for all under 17s
VIP ski pass for the under 10s: free – when accompanied by an adult
Silvretta ski pass for the under 8s: free – when accompanied by an adult

Discount for senior citizens (m/f):
From the age of 65.
From the age of 80 the child tariff applies
Discount for disabled people – from a documented invalidity level of 70% (child tariff)

PLEASE NOTE: Presentation of an official photo ID is required for every discount type.

The VIP SKI PASS is valid in 46 facilities in Ischgl and Samnaun.

The VIP SKI PASS is only available with the Ischgl/Mathon guest card.
We only accept digital guest cards (guest card number) in the ticket shop.

Should your accommodation provider not have a digital registration system, you can of course get your VIP SKI PASS using a ‘paper registration form’ at our ski pass ticket offices.

The SILVRETTA SKI PASS is valid at 74 facilities in Ischgl/Samnaun, Kappl and See.

The SILVRETTA SKI PASS is available to all guests without a Ischgl/Mathon guest card.

• Mastercard
• Visa
• Amex
• Maestro
  
• Gift vouchers and pre-paid cards from our gift voucher shop:
  https://www.silvrettatherme.at/de/Info-Service/Gutscheine
  https://www.ischgl.com/de/Buchen/Online-Shop/Gutscheinshop
  

Gift vouchers are also available at our ticket offices on site.
Please note the 3D-Secure procedure must be activated for credit and debit cards (‘Verified by Visa’ or ‘MasterCard SecureCode’).

For all payment options, your order will only be sent upon confirmation of receipt of payment. The order confirmation sent to you via e-mail is not your online ticket.

Please check the following:

• Is the 3D-Secure procedure activated? This is a pre-requisite to be able to place an order.
• Have you tried the Google Chrome browser? This has the least problems.
• Have you checked your credit card payment limit?
• We recommend releasing the 3D Securecode on a second device.
  
  

We are happy to help: +43 5444 606 - 200 or orders@silvretta.at

Yes, a validity day must be selected for all ski passes and cable car tickets; for multi-day tickets it is the validity period. 

You can collect your ski ticket easily on site at one of the ticket collection machines at the Silvrettabahn A1 (without a ski pass deposit) and at the cash desk Silvrettabahn A1, 3-S Pardatschgrat A2 and Fimbabahn A3 (with a ski pass deposit of € 5.00).

It is NOT possible for ski passes to be cancelled.

Upon purchase of a tickets you will receive a QR code by e-mail. This is to be scanned at one of our cash points or at a PICK-UP machine, then you will receive your own ticket.

Upon purchase of a tickets you will receive a QR code by e-mail. This code can be scanned direct at the access turnstiles (digitally on your mobile, or as a print-out).

It is possible to purchase several lift tickets in one order.
The details of the lift tickets will be linked to your user account and stored there. When you next place an order, your Key Card number, name, etc. will already be stored.

Multi-day tickets are only valid on consecutive days. 

Your ski ticket will be stored on a contactless data medium. Usually this card is a Key Card. The Key Card is a card which enables convenient top-up (re-charge) from home in our online shop. For this reason we recommend you take your Key Card home with you and store it in your user account, so it can be ‘re-charged’ conveniently at home for your next skiing days. In Ischgl/Samnaun Key Cards are issued for a € 5 deposit. An exception are tickets issued from ticket machines. These tickets are issued without a deposit. Top-up not available.

You can order your ski passes conveniently from home in our online ticket shop. If you still have a Key Card at home, you can simply add this to your user account and top it up. No need to go to the cash point or the ticket machine. Otherwise, use the ‘pick-up’ function. You will receive a QR-code by e-mail which you can use to collect your ski passes on site at one of our ticket machines. It is of course also possible for ski passes to be collected at the cash points using the QR-Code.

If you have made an error in your booking you will have to re-purchase.
An error in booking can be cancelled at a later time.
How? Please send a cancellation request by e-mail, with your order number, to orders@silvretta.at
We will get back to you. Re-purchase with the correct date is unavoidable. Transfers are not available. Please send a mail to orders@silvretta.at